Faculty Profiles

Angelow, D. E. (2026, April 7). The AI trap: Faster solution, same problem. CIO Magazine. Retrieved from https://www.cio.com/article/4154559/the-ai-trap-faster-solution-same-problem.html

Angelow, D. E. (2026, February 12). CX, AI and the data trap: Why your best customers are slipping away. CIO Magazine. Retrieved from https://www.cio.com/article/4130913/cx-ai-and-the-data-trap-why-your-best-customers-are-slipping-away.html

Angelow, D. E. (2025, October 17). How CIOs can negotiate data, AI and politics while avoiding snake oil. CIO Magazine. Retrieved from https://www.cio.com/article/4074040/how-cios-can-negotiate-data-ai-and-politics-while-avoiding-snake-oil.html

Angelow, D. E. (2022, August 5). What If You Treated Your Data Supply Chain Like the Physical Supply Chain? Supply Chain Brain. Retrieved from https://www.supplychainbrain.com/authors/8416-dave-angelow-scb-contributor

Angelow, D. E. (2022, July 18). Data supply-chain transformation: Aligning to win. Www.Cio.Com. Retrieved from https://www.cio.com/article/403386/data-supply-chain-transformation-aligning-to-win.html

Angelow, D. E. (2022, June 23). Is your data supply chain a liability? Www.Cio.Com. Retrieved from https://www.cio.com/article/401896/is-your-data-supply-chain-a-liability.html

Angelow, D. E. (2020, August 5). 10 Point Checklist For Managing Cultural Change In S&OP/IBP. Institute of Business Forecasting and Planning. Retrieved from https://demand-planning.com/2020/08/05/10-point-checklist-for-managing-cultural-change-in-sop-ibp1/

Lee, H. M., Angelow, D. E., & Mendez, F. A. (2020). Data Supply Chains for Data Science. San Marcos, United States. Retrieved from McCoy College

Angelow, D. E. (2019, August 14). What it Takes to Design Your Business for Customer Success. CMSWire. Retrieved from https://www.cmswire.com/customer-experience/what-it-takes-to-design-your-business-for-customer-success/

Angelow, D. E. (2018, August 29). Customer Experience Has No Start and No End: Jim Kalbach of MURAL. CMSWire. Retrieved from https://www.cmswire.com/customer-experience/make-customer-experience-your-competitive-advantage-with-these-3-steps/

Angelow, D. E. (2018, August 3). Use Design Thinking to Put Yourself in Your Customers’ Shoes. CMSWire. Retrieved from https://www.cmswire.com/customer-experience/make-customer-experience-your-competitive-advantage-with-these-3-steps/

Angelow, D. E. (2018, July 19). Make Customer Experience Your Competitive Advantage With These 3 Steps. CMSWire. Retrieved from https://www.cmswire.com/customer-experience/make-customer-experience-your-competitive-advantage-with-these-3-steps/

Angelow, D. E. (2017, October 9). How Product Life Cycle Design Impacts Customer Experience. CMSWire. Retrieved from https://www.cmswire.com/digital-experience/how-product-life-cycle-design-impacts-customer-experience/

Angelow, D. E. (2017, September 25). Raise Your Customer Experience Game Now to Prepare for the Connected Future. CMSWire. Retrieved from https://www.cmswire.com/digital-experience/raise-your-customer-experience-game-now-to-prepare-for-the-connected-future/

Angelow, D. E. (2016, August 10). How Customer Experience Drives Business Strategy. Retrieved from www.cmswire.com

Angelow, D. E. (2016, July 20). Align Your Customer Experience Goals (or Commit to Wasted Effort). Retrieved from www.cmswire.com

Angelow, D. E. (2016, June 22). Can We Automate Customer Journey Mapping? Retrieved from www.cmswire.com

Angelow, D. E. (2016, June 2). Do You Abandon Your Customers Post-Sale? Retrieved from www.cmswire.com

Angelow, D. E. (2016, May 10). 3 Techniques That Spark Customer Experience Success. Retrieved from www.cmswire.com

Angelow, D. E. (2016, April 28). (Re)Align Your Organization for Customer Experience Success. Retrieved from http://www.cmswire.com/