Awards

Award / Honor Recipient: Vicki L. West Excellence Professorship, McCoy College of Business. January 2025 - Present
Award / Honor Recipient: SERVSIG Emerging Scholar Award, AMA SERVSIG - American Marketing Association Service Special Interest Group. 2024 - Present

2025

Award / Honor Recipient: Brandon Dee Roberts Excellence Professorship, McCoy College of Business. January 2022 - January 2025

2024

Award / Honor Nominee: Presidential Award for Excellence in Service, Texas State University. 2024
Award / Honor Recipient: 2024 Presidential Distinction Award for Excellence in Service, McCoy College of Business. 2024
Award / Honor Recipient: Supplemental Award associated with the Faculty Development Leave. September 2023 - May 2024
Award / Honor Recipient: Wilson Latin American Research Program Award, Center for International Studies. April 2024

2023

Award / Honor Nominee: AMA-EBSCO-RRBM Award for Responsible Research in Marketing, AMA-EBSCO-RRBM. 2023
Award / Honor Recipient: Top 3 Thought Leader in the area of Transformative Service Research, SciVal report 2023. 2023
Award / Honor Nominee: Presidential Award for Excellence in Scholarly/Creative Activities, Texas State University. 2023
Award / Honor Recipient: 2023 Presidential Distinction Award for Excellence in Scholarly/ Creative Activities, McCoy College of Business. 2023

2022

Award / Honor Recipient: 2021 Best Article Award, Journal of Service Research. 2022
Award / Honor Recipient: Best in Track Award, 2022 AMA Summer Academic Conference. August 2022

2021

Award / Honor Recipient: 2021 Presidential Distinction Award for Excellence in service, McCoy College of Business. 2021
Award / Honor Nominee: Presidential Award for Excellence in Service, Texas State University. 2021

2020

Award / Honor Recipient: Highly Commended Paper, Journal of Service Management. 2020
Award / Honor Recipient: Highly Commended Paper, Journal of Service Management. 2020
Award / Honor Recipient: 2020 Teaching Award of Honor, Texas State Alumni Association. 2020

2019

Award / Honor Recipient: Highly Commended Paper, Journal of Service Management. 2019
Award / Honor Recipient: Best Reviewer Award, Journal of Services Marketing. 2019
Award / Honor Nominee: Presidential Award for Excellence in Scholarly/Creative Activities, Texas State University. 2019
Award / Honor Recipient: Best Paper Award, Service Industries Journal. 2019
Award / Honor Recipient: 2019 Presidential Distinction Award for Excellence in Scholarly/ Creative Activities, McCoy College of Business. 2019
Award / Honor Nominee: Faculty significant contribution to student success and development, Campus Support Program. June 2019

2018

Award / Honor Recipient: 2018 Outstanding Paper, Journal of Service Management. 2018
Award / Honor Recipient: Highly Commended Paper, Journal of Services Marketing. 2018
Award / Honor Recipient: Robert J. Olney Early Career Research Award, McCoy College of Business Administration. 2018
Award / Honor Recipient: Young Scholar Award, 2018 Organizational Frontline Symposium. 2017 - 2018
Award / Honor Recipient: Foundation of Excellence Award, Texas State Student Foundation. October 2018

2017

Award / Honor Nominee: John R. Hood Honors Professor of the Year, Honors College. June 2017
Award / Honor Nominee: Faculty significant contribution to student success and development, Campus Support Program. June 2017

2016

Award / Honor Recipient: Best "Service Consumer Paper" Award, Journal of Services Marketing-2016 SERVSIG Conference. June 2016

2015

Award / Honor Recipient: Manchester Business School Doctoral Studentship, Manchester Business School. 2011 - 2015

2014

Award / Honor Nominee: Best Personal/Academic Advisor, University of Manchester. 2014
Award / Honor Recipient: Student Volunteering Position, 23rd IEEE International Symposium on Robot and Human Interactive Communication. August 25, 2014
Award / Honor Recipient: Liam Glynn Research Scholarship Award, Arizona State University Center for Services Leadership. June 25, 2014
Award / Honor Recipient: Faculty of Humanities Award for Distinguished Achievement. May 2014
Award / Honor Recipient: Finalist of the Student Team Working Award, PricewaterhouseCoopers. April 2014

2013

Award / Honor Recipient: First Prize Poster at the Methods Fair, methods@manchester, University of Manchester. October 2013

2012

Award / Honor Recipient: First Prize Poster at the Methods Fair, methods@manchester, University of Manchester. October 2012
Award / Honor Recipient: Overall Best Poster Award, Manchester Business School Annual Doctoral Conference. May 2012

2010

Award / Honor Recipient: Graduate Assistantship Award, Lebanese American University. 2007 - 2010
Award / Honor Recipient: Distinguished Research Award, Allied Academies - Fall International Conference. October 2010

2006