Faculty Profile for Dr. Linda Alkire

Biography Section

Biography and Education

Dr. Alkire (née Nasr) earned her Ph.D. from the Alliance Manchester Business School, The University of Manchester, UK, where she was awarded the highly competitive and prestigious Manchester Business School Doctoral Studentship.
Dr. Alkire received her MBA (Highest Distinction) from the Lebanese American University (Lebanon) and a B.A. in Business Marketing (Highest Distinction) from Notre Dame University (Lebanon). Dr. Alkire has been awarded full scholarships for all her three degrees (B.A., MBA, Ph.D.).

Before joining the marketing faculty at Texas State University, Dr. Alkire was an Assistant Professor at the University of Manchester, UK.

Teaching Interests

Although motivated by research, Dr. Alkire is also highly committed to teaching and training the next generation of managers and executives by equipping them with cutting-edge knowledge and necessary skills to plan, reflect, and execute successful business strategies.

Dr. Alkire has a strong international teaching experience. She taught undergraduate and graduate levels courses in Lebanon, the United Kingdom, France, and the United States.

At the McCoy College of Business, Dr. Alkire teaches Professional Selling and Services Marketing. In the classroom, Dr. Alkire strives to bring the latest business developments and sales knowledge to her students. Through her collaboration with the Sales Center Corporate Partners, she is keen on translating the needs of today’s leading business organizations into practical skills that students can excel at. She engages students in applied learning through role play exercises and hands-on activities. Finally, Dr. Alkire empathizes the importance of the international perspective as well as ethical workplace skills. At the University of Manchester, Linda taught undergraduate and graduate level courses such as Critical Marketing, Relationship Marketing, and Customer Experience Management.

Dr. Alkire has also supervised a number of Masters dissertations and is currently supervising a Ph.D. dissertation.

Research Interests

Dr. Alkire’s research interests include Transformative Service Research (TSR), Service and Sales Strategy, and Technology and Service.

In particular, Dr. Alkire is working on further exploring TSR-related topics. TSR has been identified as one of the top service research priorities. Through her global and sustained research efforts, Dr. Alkire gained an international reputation and is among the thought leaders in the area of TSR. In particular, Dr. Alkire embraces transdisciplinary research seeking to contribute to the well-being of society by offering transformative insights to service providers. Dr. Alkire’s interest in TSR is also dictated by a deep and personal conviction that researchers should contribute to the well-being of the service community and society in general.

In addition, Dr. Alkire is interested in transdisciplinary research, in particular, the usage of novel technology interfaces within service deliveries and the role of technology in shaping service experiences.

Dr. Alkire has published more than 30 articles in peer-reviewed academic journals, including the Journal of Service Research, Journal of Public Policy and Marketing, The Journal of Business Research, Journal of Interactive Marketing, Journal of International Marketing, The Journal of Retailing and Consumer Services, Journal of Service Management, International Journal of Bank Marketing, The Journal of Services Marketing, The Service Industries Journal, AMS Review, among others.

For her research, Dr. Alkire has been awarded several prestigious awards, such as:
- 2023 article accepted into the Honor Roll of Responsible Research in Business and Management.
- 2023 Presidential Distinction Award for Excellence in Research, McCoy College of Business.
- 2023 Finalist of the AMA-EBSCO-RRBM Award for Responsible Research in Marketing.
- 2023 Top 3 Thought Leader in the area of Transformative Service Research (SciVal).
- 2022-2025 Brandon Dee Roberts Excellence Professorship, McCoy College of Business.
- 2022 article accepted into the Honor Roll of Responsible Research in Business and Management.
- 2022 "Best in Track" award in the Sales and Sales Management Track at the 2022 AMA Summer Academic Conference.
- 2021 Best Article Award, Journal of Service Research.
- 2021 Presidential Distinction Award for Excellence in Service, McCoy College of Business.
- 2019 Highly Commended Paper, Journal of Service Management.2019 Presidential Distinction Award for Excellence in Research, McCoy College of Business.
- 2019 Honor Nominee: Presidential Award for Excellence in Research, Texas State University.
- 2019 Best Paper Award, The Service Industries Journal.
- 2019 Best Reviewer Award, Journal of Services Marketing.
- 2018 Outstanding Paper, Journal of Service Management.
- 2018 Highly Commended Paper, Journal of Services Marketing.
- 2018 Robert J. Olney Early Career Research Award, McCoy College of Business Administration.
- 2018 Young Scholar Award, Organizational Frontline Symposium.
- 2016 Best "Service Consumer Paper" Award, Journal of Services Marketing.
- 2014 Liam Glynn Research Scholarship Award, Arizona State University Center for Services Leadership.

Dr. Alkire is regularly invited to conduct research visits and deliver seminars and workshops at various universities across the world, among them:
- Sheffield University, Sheffield, United Kingdom. (April 2024).
- Hong Kong Baptist University, Hong Kong. (March 2024).
- Japan Advanced Institute of Science and Technology, Tokyo, Japan. (March 2024).
- Hamburg University, Hamburg, Germany. (December 2023)
- Ghent University, Ghent, Belgium. (December 2023)
- Maastricht University, Maastricht, The Netherlands. (November 2023)
- Università Cattolica del Sacro Cuore, Milan, Italy. (November 2023)
- University of Namur, Namur, Belgium. (September 2023- January 2024).
- TU Dortmund University, Dortmund, Germany. (December 2018).
- Service Research Center - CTF, Karlstad, Sweden. (January 2018).
- University of Manchester, Manchester, United Kingdom. (December 2017).
- Center for Service Management (CSM), Loughborough, United Kingdom. (June 2017).

Dr. Alkire has been a guest speaker at international academic and industry conferences and has presented in the United Kingdom, Sweden, Australia, and the United States.