Faculty Profile for Professor C. Erik Timmerman
Biography and EducationDr. Erik Timmerman graduated with a B.A. in Communication from the University of Nevada, Reno; an M.A. in Communication Studies from Texas State University; and a Ph.D. Organizational Communication from the University of Texas at Austin.
Erik’s research examine communication processes in organizations, with a primary focus on the ways that people use technology to complete tasks and manage relationships. Concurrently, Erik's research explores applications of technology in educational institutions, primarily focused upon understanding how technology can best be utilized to facilitate learning, retention, and and degree completion. Some of his more recent studies examine the use and outcomes of communication technology use by organizational groups, customer service communication, and applications of organizational and instructional theories to understand online teaching/learning. Although his research methods vary, the majority of his publications include the analysis of quantitative and qualitative data.
Teaching InterestsOrganizational Communication, Quantitative Research Methods, Negotiation, Communication in Customer Service Settings
Research InterestsOrganizational Communication, Communication Technology, Customer Service, Computer-Assisted Instruction, Online Teaching/Learning, Negotiation and Conflict Resolution, Distance Education, Instructional Communication
Selected Scholarly/Creative Work
- Farris, K. N. L., Houser, M. L., & Timmerman, C. E. (2023). Pandemic pedagogy and turbulence in the teacher-student relationship. Texas Speech Communication Journal, 47(1), 52–70.
- Kim, J., & Timmerman, C. E. (2018). Effects of supportive feedback messages on exergame experiences: A mediating role of social presence. Journal of Media Psychology, 30, 29–40. https://doi.org/10.1027/1864-1105/a000175
- Salem, P. J., & Timmerman, C. E. (2018). Transformative practice and research in organizational communication. Transformative Practice and Research in Organizational Communication. Hershey, PA, USA: IGI Global. https://doi.org/10.4018/978-1-5225-2823-4
- Farris, K. N. L., Dye, L. A., Houser, M. L., & Timmerman, C. E. (2022). Student perceptions of instructor communication amid class disruption: Lessons learned from the COVID-19 pandemic. In Higher Education Implications for Teaching and Learning during COVID-19 (pp. 99–116). Rowan and Littlefield.
- Farris, K. N. L., Timmerman, C. E., Houser, M. L., & Dye, L. A. (2022). Illuminating the faculty voice: Lessons from the pandemic to prepare for future crises. Qualitative Research Reports in Communication. https://doi.org/https://doi.org/10.1080/17459435.2022.2142655
Selected Service Activities
Editorial Review Board Member
Management Communication Quarterly
Texas State University Class Scheduling Committee
Learning Management System Steering Committee
Management Communication Quarterly (Associate Editor)
College of Fine Arts and Communication College Review Group (Tenure and Promotion)